Sales Associate

Samsonite
Taipei
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Customer service","Team collaboration","Problem-solving"]

Deliver exceptional customer service as a TUMI brand ambassador by following the sales process, building rapport through greeting and active listening, and providing standout product knowledge. Drive personal and store sales targets, perform cross-category selling, and offer guidance on fashion and market trends. Support CRM by maintaining customer data, keep merchandising and store presentation standards, assist with basic repair checks and reporting, and manage inventory safely while following opening/closing and counter procedures.

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FursaFursa
Samsonite
Samsonite
3 days ago

Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Deliver exceptional customer service as a TUMI brand ambassador by following the sales process, building rapport through greeting and active listening, and providing standout product knowledge. Drive personal and store sales targets, perform cross-category selling, and offer guidance on fashion and market trends. Support CRM by maintaining customer data, keep merchandising and store presentation standards, assist with basic repair checks and reporting, and manage inventory safely while following opening/closing and counter procedures.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Wear appropriate company attire and maintain required appearance standards.
  • •Serve customers via the sales process, greet and listen, showcase product knowledge, and provide a differentiated service experience.
  • •Conduct cross-category selling and discuss fashion trends and market developments with customers to offer suggestions.
  • •Manage CRM tasks: build and strengthen customer relationships and maintain/update customer information according to company requirements.
  • •Support store operations: keep display and store presentation standards, manage inventory safely, assist with basic repair inspection/reporting, and follow opening/closing and counter procedures.

Key Requirements

  • •Follow company dress code and maintain professional appearance.
  • •Service customers according to the sales process and achieve individual/store counter performance targets.
  • •Demonstrate strong product knowledge and provide customers with service that goes beyond their needs.
  • •Build and maintain customer relationships by understanding different customer needs and characteristics; update customer records per company rules.
  • •Maintain store standards: organized merchandising, cleanliness, and safe/inaccurate inventory management while following opening/closing and department-counter regulations.
Skills:CommunicationCustomer serviceTeam collaborationProblem-solving

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn