Lead Field Service Technician

Honeywell
United States
Workplace: HybridFull timeUSD 71,600 - 89,400 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: associatesSkills: ["Leadership","Problem-solving","Customer-focused","Collaboration","Prioritization"]

Lead and mentor field service technicians while ensuring high-quality, timely service delivery for building automation, fire systems, and access controls. Perform advanced troubleshooting, maintenance, and repairs in the field, coordinate with cross-functional teams to resolve complex technical issues, and maintain accurate service records. The role reports to the Field Service Manager and works out of Plymouth, MN on a hybrid work schedule, with a focus on customer satisfaction and continuous process improvement.

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Honeywell
Honeywell
2 days ago

Lead Field Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and mentor field service technicians while ensuring high-quality, timely service delivery for building automation, fire systems, and access controls. Perform advanced troubleshooting, maintenance, and repairs in the field, coordinate with cross-functional teams to resolve complex technical issues, and maintain accurate service records. The role reports to the Field Service Manager and works out of Plymouth, MN on a hybrid work schedule, with a focus on customer satisfaction and continuous process improvement.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and mentor field service technicians to ensure quality and timely service delivery.
  • •Perform advanced troubleshooting, maintenance, and repair of building automation systems, fire systems, and access controls.
  • •Coordinate with cross-functional teams to optimize service operations and resolve complex technical issues.
  • •Ensure compliance with company policies, safety standards, and regulatory requirements during field operations.
  • •Maintain accurate service records and provide detailed reports on service activities and outcomes.

Pay and Benefits

Salary: USD 71,600 - 89,400 annually
Perks:Health InsuranceDentalVisionLife Insurance401kDisabilityPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •Proven experience in field service roles with leadership responsibilities in building automation, fire systems, and access controls.
  • •Strong technical knowledge of building automation systems, including sensors, control systems, and energy management technologies.
  • •Experience troubleshooting, maintaining, and repairing complex technical equipment in the field environment.
  • •Experience with service management tools to document and track service activities.
  • •Associate degree or higher in Engineering, Electronics, or a related technical discipline, plus 5+ years of field service experience in building automation or similar industries.
Experience:5+ yearsBuilding automationField serviceFire systemsAccess controlsEnergy management
Education:Associate's in HVAC, Computers, Fire Alarm, Burglar or Security Controls
Skills:LeadershipProblem-solvingCustomer-focusedCollaborationPrioritization
Licenses:PLT Licensed
Certifications:NICET II
Tech Stack:Niagara 3.8PLC Logic Control ProgrammingCCTV/IP Camera SystemsComputer NetworkingSecurity Card AccessPCSCProWatchPro4200Lenel S2Troubleshooting Low VoltageFire AlarmAccess Controls

Eligibility

Nationality:US National

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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