Customer Experience Banker (30-35hrs/week)-Dearborn Heights, MI

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow both consumer and business relationships. You’ll provide exemplary customer service, resolve issues, and educate customers on deposit products. Using a disciplined sales process, outbound calling, follow-up, and referrals, you’ll identify financial goals and recommend appropriate banking products. Ensure all transactions follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker (30-35hrs/week)-Dearborn Heights, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow both consumer and business relationships. You’ll provide exemplary customer service, resolve issues, and educate customers on deposit products. Using a disciplined sales process, outbound calling, follow-up, and referrals, you’ll identify financial goals and recommend appropriate banking products. Ensure all transactions follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service, resolving customer issues effectively.
  • •Educate customers on consumer deposit products and explain them clearly.
  • •Identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Process customer transactions accurately and efficiently while balancing daily; adhere to operational, security, risk, and regulatory policies.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1 year or more of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrate sales, customer service, relationship management, communication, and presentation acumen.
Experience:BankingFinancial services
Education:High School
Skills:Customer serviceProblem-solvingRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn