Relationship Manager

Discover Financial
Plano, Chicago
Workplace: OnsiteFull timeUSD 74,200 - 84,700 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Strategic thinking","Customer service","Communication","Territory analysis"]

Build and manage relationships with automobile dealer partners to support Capital One Auto Finance. Serve as the first point of contact for dealership issues related to underwriting and funding, make outbound calls to capture new business, and handle inbound conversations to analyze dealer territories and drive targets. Track and adjust plans throughout the month while collaborating with sales managers and internal teams to align operational goals.

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FursaFursa
Discover Financial
Discover Financial
2 days ago

Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Build and manage relationships with automobile dealer partners to support Capital One Auto Finance. Serve as the first point of contact for dealership issues related to underwriting and funding, make outbound calls to capture new business, and handle inbound conversations to analyze dealer territories and drive targets. Track and adjust plans throughout the month while collaborating with sales managers and internal teams to align operational goals.
Location: Plano, Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Cultivate positive relationships with dealership partners.
  • •Make and manage strategic dealer deals and goals over the phone to capture business.
  • •Review and support underwriting structure for COAF.
  • •Guide deals in-house for funding and address dealer inquiries.
  • •Analyze territory production goals and adjust plans throughout the month to meet targets.

Pay and Benefits

Salary: USD 74,200 - 84,700 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Financial Services, or at least 1 year of Business-to-Business Sales experience.
  • •2+ years experience in Auto Finance (preferred).
  • •2+ years experience in Customer Relations (preferred).
  • •Bachelor’s Degree in Business (preferred).
Experience:Financial servicesBusiness-to-business salesAuto financeCustomer relationsCustomer service
Education:Bachelor's in Business
Skills:Relationship buildingStrategic thinkingCustomer serviceCommunicationTerritory analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn