Technical Service Manager

Huntsman
Derry
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Technical leadership","Customer relationship building","Analytical problem-solving","Strategic thinking","Cross-functional collaboration"]

Lead Technical Service and Applications Engineering for the TPU and liquid polyurethane elastomers business across the Americas. Provide technical leadership for customer support, application development, troubleshooting, product validation, and commercialization, serving as the senior authority for processing and product performance challenges. Partner with Sales, Marketing, Manufacturing, R&D, Quality, and Supply Chain to develop innovative customer solutions, expand market growth, and drive continuous improvement while managing a technical team, lab activities, and travel.

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Huntsman
Huntsman
1 month ago

Technical Service Manager

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Job Summary

Lead Technical Service and Applications Engineering for the TPU and liquid polyurethane elastomers business across the Americas. Provide technical leadership for customer support, application development, troubleshooting, product validation, and commercialization, serving as the senior authority for processing and product performance challenges. Partner with Sales, Marketing, Manufacturing, R&D, Quality, and Supply Chain to develop innovative customer solutions, expand market growth, and drive continuous improvement while managing a technical team, lab activities, and travel.
Location: Derry
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and coordinate Technical Service and Applications Engineering activities to support TPU and liquid polyurethane elastomer business growth.
  • •Provide technical leadership for customer support, application development, troubleshooting, product validation, and innovation projects.
  • •Serve as the senior technical authority for customer processing, application, and product performance challenges.
  • •Support strategic customers and key accounts through technical engagement, plant trials, product evaluations, and troubleshooting.
  • •Lead, develop, mentor, and retain the Technical Service and Applications Engineering team, including performance objectives and succession planning.
Travel: High travel

Key Requirements

  • •Bachelor’s degree in Polymer Science, Plastics Engineering, Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical discipline.
  • •Minimum 8 years of experience in technical service, applications engineering, product development, manufacturing support, or related roles in the polymer/elastomer industry.
  • •Minimum 3 years of leadership and people management experience.
  • •Experience leading customer-facing technical service, application development, product validation, and field trial activities.
  • •Strong knowledge of thermoplastic polyurethane (TPU), elastomers, thermoplastics, polymer processing, and application development, including extrusion/injection molding/compounding or related processing technologies.
Experience:8+ yearsPolymerElastomersThermoplastic polyurethane (TPU)
Education:Bachelor's in Polymer Science, Plastics Engineering, Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering (or related technical discipline)
Skills:Technical leadershipCustomer relationship buildingAnalytical problem-solvingStrategic thinkingCross-functional collaboration
Certifications:Six SigmaLean Manufacturing
Tech Stack:Thermoplastic polyurethane (TPU)ElastomersThermoplasticsPolymer processingExtrusionInjection moldingCompoundingFilmSheet productionPilot-scale evaluationsLaboratory testingTechnical documentationEHS culture

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntsman
Huntsman is a global manufacturer of differentiated and specialty chemicals used in industries such as construction, textiles, automotive, and consumer products. It develops and supplies performance materials, polyurethanes, and advanced chemical solutions worldwide.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: The Woodlands, United States
Founded: 1970
WebsiteLinkedIn