Bilingual Client Relationship Consultant 2 (Banker) - Thornton Parkway Safeway - Spanish & English Language

U.S. Bancorp
Denver
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Client relationship building","Customer service","Interpersonal skills","Communication","Recommendation skills"]

Build and maintain strong relationships with consumer and business customers through proactive outreach and follow-up, matching their needs to appropriate banking products and services. Deliver a consistent client experience across in-person and virtual channels, complete account openings and service requests, and support credit applications. Educate clients on digital and self-service tools using a digital-first mindset, while partnering with branch teams to ensure operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
3 days ago

Bilingual Client Relationship Consultant 2 (Banker) - Thornton Parkway Safeway - Spanish & English Language

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build and maintain strong relationships with consumer and business customers through proactive outreach and follow-up, matching their needs to appropriate banking products and services. Deliver a consistent client experience across in-person and virtual channels, complete account openings and service requests, and support credit applications. Educate clients on digital and self-service tools using a digital-first mindset, while partnering with branch teams to ensure operational excellence and accuracy.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster customer relationships through proactive outreach and follow-up across multiple channels.
  • •Assess customer needs and identify solutions for new and existing clients by engaging and communicating effectively.
  • •Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • •Provide consistent client experience by greeting customers and processing basic transactions.
  • •Open new accounts, complete service requests, and submit credit applications, while educating customers on emerging digital and self-service products.

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kRetirementPaid LeavePaid HolidaysParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum three to four years of job-related retail banking experience (or equivalent combination of experience and training).
  • •Bilingual ability to read, write, and speak in business-level proficiency of Spanish and English.
  • •Register for NMLS under the S.A.F.E. Act of 2008 and Regulation Z, including passing required criminal background and credit checks.
  • •Provide trusted client counsel by assessing banking needs, obtaining and processing customer/account information, and recommending appropriate deposit and loan solutions.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Client relationship buildingCustomer serviceInterpersonal skillsCommunicationRecommendation skills
Licenses:NMLS registration
Languages:SpanishEnglish

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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