3 months ago

Sr. Operations Engineer (Starlink Growth)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Senior Operations Engineer for SpaceX Starlink Growth who ownership of end-to-end initiatives to improve customer experience, retention, and lifetime value. Applies rigorous analytical methods, cross-functional execution, and data-driven insights to reduce churn, optimize profitability, and scale global strategies across hardware and service offerings.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
•Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
•Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
•Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
•Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics

Pay and Benefits

Salary: USD 130,000 - 180,000 annually

Perks:Health InsuranceVisionDental401kParental LeavePaid LeaveDisability Insurance

Key Requirements

•Bachelor’s degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field
•5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role
•3+ years of experience in Python or SQL

Experience:5+ yearsTelecommunicationsSpaceSatellite internetStarlink

Education:Bachelor's

Skills:PythonSQLPowerBILookerTableauR

Languages:English

Tech Stack:PythonSQLPowerBILookerTableau

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

3 months ago

Sr. Operations Engineer (Starlink Growth)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
•Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
•Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
•Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
•Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics

Pay and Benefits

Salary: USD 130,000 - 180,000 annually

Perks:Health InsuranceVisionDental401kParental LeavePaid LeaveDisability Insurance

Key Requirements

•Bachelor’s degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field
•5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role
•3+ years of experience in Python or SQL

Experience:5+ yearsTelecommunicationsSpaceSatellite internetStarlink

Education:Bachelor's

Skills:PythonSQLPowerBILookerTableauR

Languages:English

Tech Stack:PythonSQLPowerBILookerTableau

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn