Inventory Operations Manager - West Hollywood

RealReal
Los Angeles
Workplace: OnsiteFull timeUSD 77,878 - 93,687 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Leadership","Analytical thinking","Problem solving","Multitasking","Cross-functional collaboration"]

Lead and motivate a team of Inventory Operations Shopkeepers to ensure exceptional customer and consignor experiences. Oversee inbound/outbound product movement, inventory control, cycle counts, returns, and POS-related transactions. Manage pick/pack/ship with strong KPI performance, implement loss prevention policies, and coordinate streamlined workflows with warehouse and logistics partners using core tools like POS and UPS Worldship. Drive operational forecasting and continuous efficiency in the store.

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FursaFursa
RealReal
RealReal
2 days ago

Inventory Operations Manager - West Hollywood

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead and motivate a team of Inventory Operations Shopkeepers to ensure exceptional customer and consignor experiences. Oversee inbound/outbound product movement, inventory control, cycle counts, returns, and POS-related transactions. Manage pick/pack/ship with strong KPI performance, implement loss prevention policies, and coordinate streamlined workflows with warehouse and logistics partners using core tools like POS and UPS Worldship. Drive operational forecasting and continuous efficiency in the store.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Collaborate with the Store Manager to uphold team values and achieve business goals through operational execution.
  • •Control inbound and outbound product movement, including price changes, transfers, returns-to-consignors, receiving, and POS transactions.
  • •Pick, pack, and ship customer orders to quality, packing, and shipping standards while supporting shipping KPI performance.
  • •Implement TRR loss prevention policies and maintain inventory control guardrails to protect product safety and consignor experience.
  • •Lead and coordinate cycle and inventory counts, partnering with Asset Protection for investigations and reconciling discrepancies.

Pay and Benefits

Salary: USD 77,878 - 93,687 annually
Perks:Health Insurance401kPaid LeaveEquityPaid HolidaysFlexible Time

Key Requirements

  • •3+ years of experience in an operationally intensive retail business in a managerial position.
  • •Comfort with employee touch-bases and performance reviews to support training and development.
  • •Ability to strategically manage a busy back of house and lead team through quick pivots.
  • •Excellent analytical, critical thinking, problem-solving, and troubleshooting skills.
  • •Ability to work flexible hours (including holidays, evenings, and weekends) in a fast-paced environment.
Experience:3+ yearsRetail
Skills:LeadershipAnalytical thinkingProblem solvingMultitaskingCross-functional collaboration
Tech Stack:POSUPS WorldshipSlackMacGoogle Suite

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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