Lead Supervisor I

Tapestry
United States
Full timeUSD 17 - 27.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Conflict resolution","Coaching","Interpersonal savvy"]

Lead and motivate teams on the Coach sales floor to deliver exceptional customer experiences and achieve store sales goals. Serve as a brand ambassador who embodies Coach values, helps implement company initiatives, and supports full store operations. Monitor sales performance and coach individuals using data insights, recruiting and training as needed. Provide HR and conflict-resolution support when leadership is absent, ensuring adherence to company and store policies.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and motivate teams on the Coach sales floor to deliver exceptional customer experiences and achieve store sales goals. Serve as a brand ambassador who embodies Coach values, helps implement company initiatives, and supports full store operations. Monitor sales performance and coach individuals using data insights, recruiting and training as needed. Provide HR and conflict-resolution support when leadership is absent, ensuring adherence to company and store policies.
Location: United States
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Act as a brand ambassador to increase brand awareness and embody Coach values.
  • •Implement company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop the team.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback to improve individual performance and hold the team accountable to goals.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Ability to bend, reach, stretch, climb, kneel, and maneuver the sales floor/stockroom; lift and carry at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company policies, procedures, and store operational procedures.
Experience:Retail
Skills:LeadershipCustomer focusConflict resolutionCoachingInterpersonal savvy

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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