Store Manager (West Lake, OH, US, 44145)

Crocs Inc.
Ohio
Workplace: OnsiteFull timeUSD 28 - 33.5Function: Business OperationsExperience: 4+ yearsSkills: ["Leadership","Communication","Accountability","Team motivation","Organizational skills"]

Lead day-to-day retail operations as the driving force behind a high-performing Crocs store team. Deliver exceptional consumer experiences using the C.H.A.R.M service model while managing recruiting, staffing, and team culture. Own performance across sales, customer service, and product engagement, including POS accuracy, inventory organization, pricing/markdown execution, loyalty growth, and store cleanliness. Ensure compliance with asset protection, shortage prevention, and inventory control policies.

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Crocs Inc.
Crocs Inc.
3 hours ago

Store Manager (West Lake, OH, US, 44145)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day retail operations as the driving force behind a high-performing Crocs store team. Deliver exceptional consumer experiences using the C.H.A.R.M service model while managing recruiting, staffing, and team culture. Own performance across sales, customer service, and product engagement, including POS accuracy, inventory organization, pricing/markdown execution, loyalty growth, and store cleanliness. Ensure compliance with asset protection, shortage prevention, and inventory control policies.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Lead daily retail operations including opening/closing routines, cash handling, and store readiness standards.
  • •Manage performance metrics across sales, customer service, and product engagement.
  • •Recruit and drive staffing coverage, anticipating seasonal needs and focusing on retention.
  • •Ensure accurate POS management, organized stock rooms with timely replenishment, and correct pricing/markdown execution while maintaining cleanliness and recovery standards.

Pay and Benefits

Salary: USD 28 - 33.5
Perks:Health InsuranceDentalVisionLife InsurancePaid Leave401kEmployee AssistanceDisability Coverage

Key Requirements

  • •Be 18 years or older.
  • •4+ years of retail experience, with preference for prior Store Manager experience.
  • •Flexibility for nights, weekends, holidays, and extended hours with reliable attendance.
  • •Proven ability to inspire and empower teams while driving performance and results.
  • •Valid driver’s license may be required if driving is an essential job function.
Experience:4+ yearsRetail
Skills:LeadershipCommunicationAccountabilityTeam motivationOrganizational skills
Licenses:Valid driver’s license
Tech Stack:POSComputer/register screens

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn