Vanta

4 weeks ago

Customer Success Manager, Enterprise - Central or East Regions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead post-sales activities for enterprise customers, guiding onboarding, implementation, adoption, renewals, and upsells. Partner with Account Managers to drive renewals and expansions, become a product expert on Vanta’s security/compliance platform, guide implementation of the Trust Management Platform, and build trusted advisor relationships with executive sponsors for high-impact renewals and renewals.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead all post sales activities for enterprise customers by guiding them through onboarding, implementation, product adoption, value-driven renewals and identifying upsells
•Partner with Account Managers to drive renewal and expansion opportunities within your book of business
•Become a product expert on Vanta and how our platform improves security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution
•Guide implementation, configuration, and optimization of Vanta Trust Management Platform
•Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy

Pay and Benefits

Salary: USD 179,000 - 210,000 annually

Equity and Bonus:Equity

Perks:Medical Benefits401kRemote WorkEquity

Key Requirements

•8+ years of experience as a Customer Success Manager for a SaaS company managing enterprise customers
•Experience handling onboarding, implementation, adoption, identifying opportunities for expansion
•Must be authorized to work in the U.S. without employer sponsorship
•Strong communication skills with clear, thoughtful and critical thinking abilities; empathetic to customers
•Technical competency to understand Vanta’s software and build strong relationships with highly technical customers

Experience:8+ yearsSaaSEnterprise softwareSecurity/compliance

Skills:CommunicationEmpathyProblem-solvingCritical thinkingRelationship-building

Tech Stack:SOC 2ISO 27001GDPRHIPAAUSDPTrust Management Platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Vanta

Provides automated security and compliance software that helps companies achieve and maintain SOC 2, ISO 27001, and other security certifications by continuously monitoring systems, controls, and evidence.

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Vanta

4 weeks ago

Customer Success Manager, Enterprise - Central or East Regions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead all post sales activities for enterprise customers by guiding them through onboarding, implementation, product adoption, value-driven renewals and identifying upsells
•Partner with Account Managers to drive renewal and expansion opportunities within your book of business
•Become a product expert on Vanta and how our platform improves security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution
•Guide implementation, configuration, and optimization of Vanta Trust Management Platform
•Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy

Pay and Benefits

Salary: USD 179,000 - 210,000 annually

Equity and Bonus:Equity

Perks:Medical Benefits401kRemote WorkEquity

Key Requirements

•8+ years of experience as a Customer Success Manager for a SaaS company managing enterprise customers
•Experience handling onboarding, implementation, adoption, identifying opportunities for expansion
•Must be authorized to work in the U.S. without employer sponsorship
•Strong communication skills with clear, thoughtful and critical thinking abilities; empathetic to customers
•Technical competency to understand Vanta’s software and build strong relationships with highly technical customers

Experience:8+ yearsSaaSEnterprise softwareSecurity/compliance

Skills:CommunicationEmpathyProblem-solvingCritical thinkingRelationship-building

Tech Stack:SOC 2ISO 27001GDPRHIPAAUSDPTrust Management Platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Vanta

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn