Key Retailer Field Service Executive

Own day-to-day operational management for a portfolio of retail accounts in the Netherlands, working as part of a dedicated tandem with a Key Account Manager. Build senior customer relationships, monitor KPIs (customer satisfaction, profitability, asset productivity, service levels), and drive corrective actions. Lead field visits to distribution centers, coordinate cross-functionally across operations and supply chain, and act as the escalation point to resolve complex issues and improve asset recovery, cycle times, and customer experience.