Store Advisor, University Town Center

On Holding
San Diego
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 1+ yearsSkills: ["Customer service","Communication","Teamwork","Attention to detail","Problem-solving"]

As a Store Advisor at On, you will deliver premium, individualized customer experiences in-store, embodying our Cloud CX philosophy to create wow moments and a seamless, customer-centric operation. You will respond to fan inquiries, resolve issues, assist with unpacking and stock, maintain a clean and safe environment, support daily tasks, and contribute ideas to boost fan engagement and store presence.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
4 months ago

Store Advisor, University Town Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

As a Store Advisor at On, you will deliver premium, individualized customer experiences in-store, embodying our Cloud CX philosophy to create wow moments and a seamless, customer-centric operation. You will respond to fan inquiries, resolve issues, assist with unpacking and stock, maintain a clean and safe environment, support daily tasks, and contribute ideas to boost fan engagement and store presence.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans
  • •Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience
  • •Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
  • •Help maintain a clean, organized, and safe work environment, adhering to Health & Safety standards
  • •Support daily operational tasks such as restocking shelves, updating displays, and managing product flow

Key Requirements

  • •1+ years of relevant experience in retail or in a customer service-related field
  • •Understanding of service excellence, with the ability to engage fans, address their needs, and provide effective solutions
  • •Organizational skills and attention to detail
  • •Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
  • •Ability to work weekends, evenings and holidays as needed
Experience:1+ yearsRetailCustomer serviceHospitality
Skills:Customer serviceCommunicationTeamworkAttention to detailProblem-solving
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn