Store Advisor, Dallas NorthPark Center

On Holding
Dallas
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Authenticity","Collaboration","Customer service","Communication","Attention to detail"]

Deliver a premium, individualized in-store experience by applying On’s Cloud CX philosophy and “On Spirits” approach. Respond to fan inquiries and resolve issues with authenticity, while supporting daily store operations like restocking shelves, updating displays, and managing product flow. Assist with unpacking, back-stocking, and organizing deliveries for efficient inventory management. Help maintain a clean, safe work environment and contribute ideas for in-store events and community engagement.

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FursaFursa
On Holding
On Holding
1 month ago

Store Advisor, Dallas NorthPark Center

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Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a premium, individualized in-store experience by applying On’s Cloud CX philosophy and “On Spirits” approach. Respond to fan inquiries and resolve issues with authenticity, while supporting daily store operations like restocking shelves, updating displays, and managing product flow. Assist with unpacking, back-stocking, and organizing deliveries for efficient inventory management. Help maintain a clean, safe work environment and contribute ideas for in-store events and community engagement.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver a premium, individualized fan experience using On’s On Spirits and Cloud CX philosophy.
  • •Respond to fan inquiries and resolve issues positively to ensure a premium shopping experience.
  • •Assist with unpacking, back-stocking, and organizing deliveries to keep inventory efficiently managed.
  • •Maintain a clean, organized, and safe work environment in line with Health & Safety (H&S) standards.
  • •Support daily operations like restocking shelves, updating displays, managing product flow, and contributing to in-store events and community engagement.

Key Requirements

  • •1+ years of relevant experience in retail or a customer service-related field.
  • •Understand service excellence with the ability to engage fans, address needs, and provide effective solutions.
  • •Strong organizational skills and attention to detail.
  • •Excellent communication skills, including the ability to provide constructive feedback to improve store processes and fan experiences.
  • •Ability to work weekends, evenings, and holidays as needed.
Experience:1+ yearsRetailCustomer service
Skills:AuthenticityCollaborationCustomer serviceCommunicationAttention to detail
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn