Retail Personal Banker Associate I- Jolly- Cedar

Fifth Third Bancorp
Lansing
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Risk awareness","Professional communication","Ethical conduct"]

Use a consultative sales approach to identify customers’ financial needs, build customer profiles through Financial Needs Assessment, and recommend appropriate retail consumer and small business solutions. Proactively reach out with approved marketing tools (including CAMP) to set appointments, primarily cross-sell within an assigned base, and support outside sales activities. Process teller transactions, conduct consumer loan and bankcard steps, maintain confidentiality, follow conduct/ethics and risk policies, and help meet Financial Center goals.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Retail Personal Banker Associate I- Jolly- Cedar

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Last checked: 5 hours agoStatus: Live

Job Summary

Use a consultative sales approach to identify customers’ financial needs, build customer profiles through Financial Needs Assessment, and recommend appropriate retail consumer and small business solutions. Proactively reach out with approved marketing tools (including CAMP) to set appointments, primarily cross-sell within an assigned base, and support outside sales activities. Process teller transactions, conduct consumer loan and bankcard steps, maintain confidentiality, follow conduct/ethics and risk policies, and help meet Financial Center goals.
Location: Lansing
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the value proposition.
  • •Use CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Engage in cross-selling and outside sales activities, including community events and presentations, as directed.
  • •Process teller transactions and participate in the consumer loan and bankcard process through closing, while following risk, confidentiality, and conduct policies.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Ability to develop comfort with sales activities to acquire new consumer households and/or cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Ability to professionally represent the bank through appearance and verbal/written communication.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative sellingCustomer relationship buildingRisk awarenessProfessional communicationEthical conduct
Licenses:NMLS registration
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLSNationwide Mortgage Licensing SystemMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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