Customer Sales & Service Rep II

SiteOne Landscape Supply
Wichita
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Relationship management","Decision-making","Inventory management","Technology adoption","Coaching"]

Deliver exceptional customer service for commercial and residential customers in the green industry. Build strong customer relationships, answer complex product questions, and assist via in-person, phone, or online ordering. Prepare inventory orders for pickup or delivery, support merchandising and inventory tasks, and help coach less experienced associates. Partner with branch leadership to adopt new technologies and improve business performance.

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SiteOne Landscape Supply
SiteOne Landscape Supply
21 hours ago

Customer Sales & Service Rep II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Deliver exceptional customer service for commercial and residential customers in the green industry. Build strong customer relationships, answer complex product questions, and assist via in-person, phone, or online ordering. Prepare inventory orders for pickup or delivery, support merchandising and inventory tasks, and help coach less experienced associates. Partner with branch leadership to adopt new technologies and improve business performance.
Location: Wichita
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Demonstrate exceptional customer service to all SiteOne customers.
  • •Cultivate and manage strong relationships with customers and resolve more complex questions and issues.
  • •Assist customers in person, via phone, or through online ordering.
  • •Pull and prepare inventory orders for customer pickup or delivery, and support merchandising and inventory tasks while maintaining a safe working environment.
  • •Identify opportunities to grow sales, partner with branch leadership on new technologies, and assist with onboarding/training and coaching less experienced associates.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kLife InsuranceDisability InsuranceEmployee AssistanceProduct Discounts

Key Requirements

  • •3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product.
  • •Minimum of 1 year experience in a retail or wholesale setting.
  • •Excellent customer service skills.
  • •Ability to think quickly and make sound decisions.
  • •Must be able to lift a minimum of 50 pounds.
Experience:1+ yearsGreen industry
Skills:Customer serviceRelationship managementDecision-makingInventory managementTechnology adoptionCoaching

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn