Lead Supervisor

Tapestry
Austria
Workplace: OnsiteFull timeEUR 35,000 - 45,000 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Data-driven decision making"]

Lead the sales floor as a Brand Ambassador, maintaining a strong presence to achieve store sales targets and deliver an exceptional customer experience. Drive store execution of company initiatives, implement forward-planned strategies around goals and KPIs, and analyze sales data to identify trends and improvements. Coach and mentor the team, support recruiting and high-level training, and provide HR/conflict-resolution support when leadership is absent while enforcing policies and operational procedures.

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Tapestry
Tapestry
3 months ago

Lead Supervisor

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead the sales floor as a Brand Ambassador, maintaining a strong presence to achieve store sales targets and deliver an exceptional customer experience. Drive store execution of company initiatives, implement forward-planned strategies around goals and KPIs, and analyze sales data to identify trends and improvements. Coach and mentor the team, support recruiting and high-level training, and provide HR/conflict-resolution support when leadership is absent while enforcing policies and operational procedures.
Location: Austria
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Embody Coach values, increase brand awareness, and lead implementation of company initiatives to support full store operations.
  • •Establish an inclusive, collaborative environment; build trust and integrity within the store and organization.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback and guidance and hold the team accountable to goals/KPIs.

Pay and Benefits

Salary: EUR 35,000 - 45,000 annually
Perks:Paid VolunteeringEmployee DiscountIncentive Programme

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain an on-floor leadership presence to achieve sales targets and deliver exceptional customer experience.
  • •Ability to bend, reach, stretch, and lift/carry product and materials (at least 25 lbs; sometimes up to 50 lbs).
  • •Exhibit strong leadership and support for an inclusive, collaborative store environment.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionData-driven decision making

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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