Help AG

1 week ago

Senior Infrastructure Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Maintain and optimize Help AG’s MSS IT infrastructure across Windows/Linux servers, networking, security tooling, virtualization, storage, and backup. Own monitoring, patching, troubleshooting, and reporting, and manage policy/configuration changes. Build and administer infrastructure in public cloud (Azure and OCI), automate operational and provisioning workflows, and support Linux/Windows integration and continuous testing, deployment, and security services development.

Location: Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Sr. Director level

Key Responsibilities

•Conduct health and availability management for systems/components and troubleshoot issues in Linux and Microsoft environments.
•Cycle patching and deploy urgent/critical security patches; update systems with security patches and submit monthly reports.
•Manage policy/configuration and optimization for systems/components, including virtualization environment and backup solutions.
•Build and manage infrastructure in public cloud (Azure and OCI), automating operational tasks and provisioning workflows across cloud and on-prem.
•Build and support cybersecurity services platforms, including integrating cybersecurity technologies and assisting onboarding with installation/configuration/troubleshooting.
•Automate provisioning of new customers and services across cloud and on-prem environments and manage internal infrastructure development and documentation.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Bachelor’s degree in information security or IT-related field (or equivalent experience).
•10+ years of experience working with IT infrastructure and servers.
•Strong Microsoft domain and Active Directory understanding, plus Linux administration experience.
•Experience managing network security technologies such as firewalls and WAF.
•Experience managing virtualization (e.g., VMware) and relevant infrastructure/cybersecurity certifications.

Experience:10+ yearsIT infrastructureCybersecurityCloudVirtualizationLinuxWindows

Education:High School in information security or IT-related matter

Skills:CommunicationDocumentationDiagrammingProblem-solvingAutomation

Languages:EnglishArabic

Tech Stack:WindowsLinuxMicrosoft Active DirectoryOffice 365VMwareStorageBackup technologiesAzureOCIFirewallsWAFDomain ServicesSwitchesSecurity patchesPublic cloudVirtualization

Company Brief

Help AG

Provides cybersecurity solutions and managed security services including MDR, SOC, threat intelligence, consulting, and compliance for enterprises across the Middle East and APAC. Offers integration, incident response, and risk-management services for complex IT environments.

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website LinkedIn

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Help AG

1 week ago

Senior Infrastructure Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Sr. Director level

Key Responsibilities

•Conduct health and availability management for systems/components and troubleshoot issues in Linux and Microsoft environments.
•Cycle patching and deploy urgent/critical security patches; update systems with security patches and submit monthly reports.
•Manage policy/configuration and optimization for systems/components, including virtualization environment and backup solutions.
•Build and manage infrastructure in public cloud (Azure and OCI), automating operational tasks and provisioning workflows across cloud and on-prem.
•Build and support cybersecurity services platforms, including integrating cybersecurity technologies and assisting onboarding with installation/configuration/troubleshooting.
•Automate provisioning of new customers and services across cloud and on-prem environments and manage internal infrastructure development and documentation.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Bachelor’s degree in information security or IT-related field (or equivalent experience).
•10+ years of experience working with IT infrastructure and servers.
•Strong Microsoft domain and Active Directory understanding, plus Linux administration experience.
•Experience managing network security technologies such as firewalls and WAF.
•Experience managing virtualization (e.g., VMware) and relevant infrastructure/cybersecurity certifications.

Experience:10+ yearsIT infrastructureCybersecurityCloudVirtualizationLinuxWindows

Education:High School in information security or IT-related matter

Skills:CommunicationDocumentationDiagrammingProblem-solvingAutomation

Languages:EnglishArabic

Tech Stack:WindowsLinuxMicrosoft Active DirectoryOffice 365VMwareStorageBackup technologiesAzureOCIFirewallsWAFDomain ServicesSwitchesSecurity patchesPublic cloudVirtualization

Company Brief

Help AG

Industry: Cybersecurity

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website LinkedIn