Zscaler

1 week ago

Senior Renewals Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Manage high-volume contract renewals for commercial customers, ensuring timely execution and strong customer/partner satisfaction. Partner closely with Deal Desk, Pricing, Partners, Customer Success, Sales Operations, and Account Executives to drive on-time renewals. Use and champion modern AI tools to optimize workflows and meet targets within a variable compensation model, while migrating legacy contracts to current SKUs and identifying upsell opportunities.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Execute timely renewals for commercial customers with $50K and lower ARR, adapting to threshold changes as business needs evolve.
•Deliver high satisfaction for customers and partners throughout a high-volume renewal workstream.
•Collaborate cross-functionally with Deal Desk, Pricing, Partners, Customer Success, Sales Operations, Account Executives, and end customers to secure on-time contract executions.
•Adopt, master, and champion modern AI tools to optimize workflows and meet/exceed renewal targets.
•Develop product understanding to migrate legacy contracts to current SKUs and identify upsell opportunities to hand off to Account Executives.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

•Demonstrated curiosity and active exploration of AI tools, including integrating new technologies to improve daily workflows.
•Strong professional background working in high-volume renewals, sales, or account management environments.
•Proven ability to manage a large volume of concurrent transactions while consistently hitting performance and financial targets.
•Excellent relationship-building and communication skills with experience aligning stakeholders across deal desk, partners, and customer success.
•Exceptional organizational, prioritization, and time-management skills for high-velocity workstreams.

Skills:OwnershipProblem-solvingCustomer obsessionUrgencyInnovation

Languages:English

Company Brief

Zscaler

Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn

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Zscaler

1 week ago

Senior Renewals Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Execute timely renewals for commercial customers with $50K and lower ARR, adapting to threshold changes as business needs evolve.
•Deliver high satisfaction for customers and partners throughout a high-volume renewal workstream.
•Collaborate cross-functionally with Deal Desk, Pricing, Partners, Customer Success, Sales Operations, Account Executives, and end customers to secure on-time contract executions.
•Adopt, master, and champion modern AI tools to optimize workflows and meet/exceed renewal targets.
•Develop product understanding to migrate legacy contracts to current SKUs and identify upsell opportunities to hand off to Account Executives.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

•Demonstrated curiosity and active exploration of AI tools, including integrating new technologies to improve daily workflows.
•Strong professional background working in high-volume renewals, sales, or account management environments.
•Proven ability to manage a large volume of concurrent transactions while consistently hitting performance and financial targets.
•Excellent relationship-building and communication skills with experience aligning stakeholders across deal desk, partners, and customer success.
•Exceptional organizational, prioritization, and time-management skills for high-velocity workstreams.

Skills:OwnershipProblem-solvingCustomer obsessionUrgencyInnovation

Languages:English

Company Brief

Zscaler

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn