CSR/Teller - Dayton, OH - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Professionalism","Sound judgment","Initiative"]

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, resolving questions, and following policies to support a positive customer experience. Handle daily office responsibilities, cash balancing, and problem resolution for consumer and business customers. Refer customers to appropriate bankers and business partners using retail product knowledge and tracking tools, while maintaining confidentiality and adherence to risk and ethics expectations.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

CSR/Teller - Dayton, OH - Part-Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, resolving questions, and following policies to support a positive customer experience. Handle daily office responsibilities, cash balancing, and problem resolution for consumer and business customers. Refer customers to appropriate bankers and business partners using retail product knowledge and tracking tools, while maintaining confidentiality and adherence to risk and ethics expectations.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Listen to customers’ needs, ask questions, and guide them to meet their financial requirements.
  • •Provide follow-up for customer questions, find solutions, and communicate timely responses.
  • •Perform daily office responsibilities to maintain efficient office operations with the platform team.
  • •Maintain balancing records in line with policy and resolve or escalate outages as needed.
  • •During customer interactions, identify needs and refer customers to bankers and business partners using appropriate tools for tracking.

Key Requirements

  • •High school diploma/GED.
  • •Ability to handle extensive cash handling.
  • •Comfortably and confidently interact with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Experience:Banking
Education:High School
Skills:Customer serviceConfidentialityProfessionalismSound judgmentInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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