Customer Experience Banker - Brooklyn, OH (32-35 hrs/wk - Full Benefits Eligibility)

Huntington Bancshares
Cleveland
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a financial concierge for walk-in customers, delivering excellent service and accurately processing transactions while balancing daily activity. Proactively identify customer goals and needs, recommend appropriate deposit and banking products, and use a disciplined outreach approach to retain and grow consumer and business relationships. Educate customers on deposit offerings and refer them to other bank areas to deepen partnerships, while following operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Brooklyn, OH (32-35 hrs/wk - Full Benefits Eligibility)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service and accurately processing transactions while balancing daily activity. Proactively identify customer goals and needs, recommend appropriate deposit and banking products, and use a disciplined outreach approach to retain and grow consumer and business relationships. Educate customers on deposit offerings and refer them to other bank areas to deepen partnerships, while following operational, security, risk, and regulatory policies.
Location: Cleveland
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products accurately and effectively.
  • •Proactively identify opportunities to grow customer relationships using outbound calling, follow-up, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service (or military service) in an administrative or similar role, or a bachelor's degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Proficiency in customer service, relationship management, banking concepts, and communication/presentation.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn