Sr. Engagement Manager, Forward Deployed Engineering - LATAM

Databricks
Mexico
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7-10 yearsSkills: ["Communication","Leadership","Stakeholder management","Negotiation","Strategic thinking"]

Senior Engagement Manager for LATAM leads large, cross-functional Professional Services initiatives, driving successful implementations, value realization, and upsell opportunities. Partners with Sales/GTM to prioritize PS&T targets, manages complex programs across multiple workstreams, and maintains high customer satisfaction while travel of up to 25-50% is expected.

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FursaFursa
Databricks
Databricks
3 months ago

Sr. Engagement Manager, Forward Deployed Engineering - LATAM

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Senior Engagement Manager for LATAM leads large, cross-functional Professional Services initiatives, driving successful implementations, value realization, and upsell opportunities. Partners with Sales/GTM to prioritize PS&T targets, manages complex programs across multiple workstreams, and maintains high customer satisfaction while travel of up to 25-50% is expected.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Strategically scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
  • •Drive the full-cycle PS&T programs, pulling in best practices for Centers of Excellence and migrations.
  • •Identify and pursue upsell and cross-sell opportunities within existing customers to meet revenue targets.
  • •Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
  • •Proactively monitor customer sentiment and take corrective actions to ensure high satisfaction.
Travel: Medium travel

Key Requirements

  • •7-10 years running a Professional Services line of business;
  • •10+ years in senior customer-facing roles with a mix of influencing and execution;
  • •Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google);
  • •Strong knowledge of Databricks architecture, competitors, and migration benefits;
  • •Proven track record of managing large-scale program plans and service delivery; travel up to 25-50% as required.
Experience:7-10 yearsProfessional servicesPs&tData analyticsAiCloud
Skills:CommunicationLeadershipStakeholder managementNegotiationStrategic thinking
Languages:English
Tech Stack:DatabricksAWSMicrosoft AzureGoogle CloudCloud computing

Company Brief

Databricks
Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn