Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Problem-solving","Integrity","Time management","Collaboration"]

Provide excellent in-person client service in a branch by welcoming customers and assisting with account transactions and servicing needs. Identify and resolve client servicing issues, escalate when needed, and listen for financial wellness opportunities to transition customers to a banker. Balance cash drawers accurately, follow compliance/audit/security procedures, maintain product and policy knowledge, and support branch routines such as morning huddles and end-of-day debriefs.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide excellent in-person client service in a branch by welcoming customers and assisting with account transactions and servicing needs. Identify and resolve client servicing issues, escalate when needed, and listen for financial wellness opportunities to transition customers to a banker. Balance cash drawers accurately, follow compliance/audit/security procedures, maintain product and policy knowledge, and support branch routines such as morning huddles and end-of-day debriefs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide in-person teller services in an in-branch setting, delivering a strong client experience.
  • •Perform accurate teller transactions and balance the cash drawer within balancing guidelines.
  • •Proactively identify and resolve client servicing issues, escalating as needed.
  • •Identify financial wellness needs during conversations and transition customers to a banker.
  • •Follow compliance, audit, and security procedures, stay current on product/fee/policy guides, and participate in branch routines (huddles and debriefs).

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience in cash handling.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Notary License (preferred).
Education:High School
Skills:Customer serviceProblem-solvingIntegrityTime managementCollaboration
Certifications:Notary License
Tech Stack:WindowsCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn