Delivery Hero

1 month ago

Account Manager Groceries - Portugal (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Strategy-driven Account Manager for the Groceries vertical, responsible for strengthening top partner relationships, driving operational performance (orders, users, revenue), and translating partner insights into product, marketing, and operations improvements. You will build proactive partnerships, provide strategic counsel, and represent the Glovo mission across Portugal while managing scale in a high-growth environment.

Location: Lisbon

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Accountable for enhancing operational performance metrics (such as orders, users and revenue) and streamlining operations for a designated group of Top Partners in Groceries.
•Foster enduring partnerships with Top Partners, enhancing their business metrics, promotional activities, interaction, and Partner retention over time.
•Play a pivotal role in shaping their delivery operations and offer strategic counsel leveraging industry insight, thorough data analysis, and specialized knowledge.
•Build and maintain relationships with Glovo’s Top Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
•Get feedback from our partners and translate it into product, marketing and operations improvement

Pay and Benefits

Perks:Health InsuranceGlovo CreditRemote WorkOnline TherapyPersonal Days

Key Requirements

•1-2 years proven experience in high-performance analytical roles such as consulting, startups or business operations.
•Proficient in data analysis, particularly with Google Sheets, capable of extracting insights and providing actionable recommendations to partners.
•Excellent communication and interpersonal abilities, adept at articulating recommendations persuasively and influencing stakeholders effectively.
•Proficiency in English and native fluency in Portuguese.
•Experience in managing processes at scale and adept at project management.

Experience:1-2 yearsGroceriesDeliveryE-commerce

Skills:CommunicationRelationship-buildingAnalytical thinkingProblem-solvingProject management

Languages:EnglishPortuguese

Tech Stack:Google SheetsData analysis

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Account Manager Groceries - Portugal (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Lisbon

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Accountable for enhancing operational performance metrics (such as orders, users and revenue) and streamlining operations for a designated group of Top Partners in Groceries.
•Foster enduring partnerships with Top Partners, enhancing their business metrics, promotional activities, interaction, and Partner retention over time.
•Play a pivotal role in shaping their delivery operations and offer strategic counsel leveraging industry insight, thorough data analysis, and specialized knowledge.
•Build and maintain relationships with Glovo’s Top Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
•Get feedback from our partners and translate it into product, marketing and operations improvement

Pay and Benefits

Perks:Health InsuranceGlovo CreditRemote WorkOnline TherapyPersonal Days

Key Requirements

•1-2 years proven experience in high-performance analytical roles such as consulting, startups or business operations.
•Proficient in data analysis, particularly with Google Sheets, capable of extracting insights and providing actionable recommendations to partners.
•Excellent communication and interpersonal abilities, adept at articulating recommendations persuasively and influencing stakeholders effectively.
•Proficiency in English and native fluency in Portuguese.
•Experience in managing processes at scale and adept at project management.

Experience:1-2 yearsGroceriesDeliveryE-commerce

Skills:CommunicationRelationship-buildingAnalytical thinkingProblem-solvingProject management

Languages:EnglishPortuguese

Tech Stack:Google SheetsData analysis

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor