Field Account Manager - Long Island

RealReal
United States
Workplace: HybridFull timeUSD 64,750 - 67,900 annuallyFunction: Customer Success & Account ManagementSkills: ["Ownership mindset","Coachability","Relationship building","Operational discipline","Resilience"]

Own the end-to-end consignment sales process in your assigned Long Island territory by driving daily outreach, in-home appointments, and pipeline building. Meet or exceed monthly quotas through lead generation, CRM-managed follow-up in Salesforce, and conversion of marketing-qualified leads into consignors. Procure luxury items, coordinate pickup and shipping to e-commerce centers, and deliver a white-glove client experience while presenting consignment contracts and collaborating with internal retail and consignment teams.

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RealReal
RealReal
4 days ago

Field Account Manager - Long Island

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the end-to-end consignment sales process in your assigned Long Island territory by driving daily outreach, in-home appointments, and pipeline building. Meet or exceed monthly quotas through lead generation, CRM-managed follow-up in Salesforce, and conversion of marketing-qualified leads into consignors. Procure luxury items, coordinate pickup and shipping to e-commerce centers, and deliver a white-glove client experience while presenting consignment contracts and collaborating with internal retail and consignment teams.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive client outreach through daily prospecting and in-home appointments to grow new and repeat consignment business.
  • •Build and manage pipeline by sourcing leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors using Salesforce.
  • •Consistently meet or exceed monthly quotas and support overall revenue growth through key performance metrics.
  • •Acquire luxury consignment items, coordinating end-to-end pickup and shipment to The RealReal’s e-commerce centers.
  • •Present and review consignment contracts and deliver a high-touch client experience throughout the consignment process.
Travel: Extensive travel

Pay and Benefits

Salary: USD 64,750 - 67,900 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Technologically proficient and comfortable leveraging CRM systems (e.g., Salesforce) and digital tools to manage pipeline and performance.
  • •Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
  • •Results-oriented and able to operate independently in a fast-paced, field-based, quota-driven environment.
  • •Exceptional ability to build rapport and communicate effectively regarding high-value goods and services with discerning clients.
  • •Must reside in the assigned territory, have a valid driver’s license (unless in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance/driving record, and be able to lift up to 25 lbs.
Skills:Ownership mindsetCoachabilityRelationship buildingOperational disciplineResilience
Licenses:Valid driver's license
Tech Stack:SalesforceCRMAIMachine learning

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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