Process Analyst II

Truist Financial
Charlotte, Raleigh, Atlanta, Richmond
Workplace: OnsiteFull timeUSD 74,660 - 134,380 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Interpersonal communication","Collaboration","Leadership","Problem-solving"]

Support process improvement initiatives by gathering process requirements and providing operational/analytical support to Process Engineers. Serve as a process SME for complex projects, analyze process maps and data, and recommend efficiency improvements using root cause analysis. Partner with business SMEs and project teams, develop data collection plans, facilitate and document project meetings and process mapping sessions, and manage small initiatives with limited scope.

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Truist Financial
Truist Financial
1 day ago

Process Analyst II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support process improvement initiatives by gathering process requirements and providing operational/analytical support to Process Engineers. Serve as a process SME for complex projects, analyze process maps and data, and recommend efficiency improvements using root cause analysis. Partner with business SMEs and project teams, develop data collection plans, facilitate and document project meetings and process mapping sessions, and manage small initiatives with limited scope.
Location: Charlotte, Raleigh, Atlanta, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide business process-based solutions to complex problems and act as a process SME for moderate-budget or short-to-intermediate projects.
  • •Collaborate with project teams and lines of business to analyze and develop solutions; instruct, direct, and check the work of other business analysts.
  • •Develop and implement data collection plans supporting projects led by Process Engineers.
  • •Recommend process improvement opportunities using process maps, data collection, and root cause analysis.
  • •Facilitate and document project meetings and design sessions, including process mapping sessions, and manage small initiatives with limited scope.

Pay and Benefits

Salary: USD 74,660 - 134,380 annually
Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •Bachelor’s degree in business, engineering, design, or technology, or equivalent education and professional experience.
  • •Four years of process or project analyst experience in banking, financial services, or other services industries.
  • •Strong analytical skills and proficiency with business process management (BPM) standards for mapping.
  • •Demonstrated proficiency in process mapping and/or process modeling.
  • •Self-starter with strong interpersonal, communication, collaboration, and leadership skills.
Experience:BankingFinancial services
Education:Bachelor's
Skills:Interpersonal communicationCollaborationLeadershipProblem-solving
Certifications:Certified Six Sigma Green BeltCAPM
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn