1 day ago

Engineer Fixed Access Solutions & Aggregation

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Last checked: 10 hours agoStatus: Live

Job Summary

Provide second-level, on-time support and troubleshooting for fixed access and aggregation IP connectivity across du’s transport network, including data center/core/aggregation and interconnect points. Own fault/problem escalation within contracted SLAs, perform proactive performance analysis, configuration reviews, health checks, patching, redundancy/backups, and documentation. Coordinate with planning, acceptance, and vendors on integrations, capacity planning, upgrades, disaster recovery runbooks, and MOP/CR execution.

Location: Dubai

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Provide on-time second-level support and troubleshooting for fixed access and aggregation issues affecting IP connectivity.
•Escalate and involve vendors when needed, ensuring follow-up and problem resolution within contracted SLAs.
•Perform periodic analysis of performance reports and observations to proactively prevent issues.
•Conduct periodic reviews of device configurations to remove wrong or unneeded settings; maintain up-to-date documentation/diagrams.
•Implement patches/updates, perform health checks and preventive maintenance, ensure redundancy/backups, and support DR runbooks to restore service levels.

Key Requirements

•Minimum bachelor’s degree in computer, electrical, network engineering, or IT (telecom equivalent).
•Cisco Certified Network Professional (CCNP).
•7+ years of experience in IP networking for the telecommunication industry.
•Deep knowledge of Layer 2/Layer 3 routing and switching protocols and OSI/TCP/IP stack.
•Experience with Cisco, Nokia, and Huawei routers/switches, plus security protocols including WAF and load balancing rules.

Experience:TelecommunicationsIP networking

Education:Bachelor's in computer, electrical, network engineering or IT (telecom equivalent)

Skills:Problem-solvingDecision makingTeamworkCommunicationInitiative

Certifications:CCNP

Tech Stack:UnixCiscoNokiaHuaweiRoutingSwitchingLayer 2Layer 3OSITCP/IPWAFLoad Balancing

Company Brief

du (Emirates Integrated Telecommunications Company PJSC) is a UAE-based telecom operator providing mobile, fixed-line, broadband, IPTV and ICT services to consumers and businesses across the United Arab Emirates.

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 2005

Glassdoor: 3.6

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