Support Advisor

InterSystems
Tokyo
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Problem-solving","Communication","Analytical skills","Leadership","Teamwork"]

Support development and administration of public and private healthcare integration projects, working with interface standards like HL7, CDA, and CCD. Use InterSystems HealthShare to help implement interoperability and analytics solutions for hospitals and healthcare networks. Collaborate in a worldwide environment to build deep technical understanding across integration, databases, networking, and performance, while improving communication and leadership skills with developers and architects.

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FursaFursa
InterSystems
InterSystems
2 months ago

Support Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support development and administration of public and private healthcare integration projects, working with interface standards like HL7, CDA, and CCD. Use InterSystems HealthShare to help implement interoperability and analytics solutions for hospitals and healthcare networks. Collaborate in a worldwide environment to build deep technical understanding across integration, databases, networking, and performance, while improving communication and leadership skills with developers and architects.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Support development and administration of public and private healthcare integration projects.
  • •Work across a broad set of technologies including object, web, relational, networking, storage, high availability, performance, integration, and databases.
  • •Develop an in-depth understanding of these technologies to support real-world application integration systems.
  • •Improve presentation and leadership skills while working with developers around the world.
  • •Collaborate with QA, Engineering, Education, and Sales to support integration solutions.

Key Requirements

  • •BS in Computer Science, Engineering, or another hard science.
  • •Programming experience with technologies such as SQL, C, C++, COS, or Java.
  • •Knowledge of AI, machine learning, and generative AI concepts, capabilities, and limitations.
  • •Ability to use approved AI tools for documentation, development, troubleshooting, and data analysis, validating outputs.
  • •Understanding of responsible AI, including privacy, security, patient confidentiality, bias, and human oversight.
Experience:HealthcareHealth informaticsInteroperability
Education:Bachelor's in Computer Science, Engineering (or hard science)
Skills:Problem-solvingCommunicationAnalytical skillsLeadershipTeamwork
Languages:English
Tech Stack:HL7CDACCDHealthShareSQLCC++COSJavaObjectWebRelationalNetworkingStorageHigh availabilityPerformanceIntegrationDatabaseAIMachine learning

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn