CRM Leader (6th of October, EG)

Aramex
Cairo
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Negotiation","Analytical skills","Accountability"]

Drive commercial excellence by leading CRM and sales-operations initiatives that improve customer structure, data validity, and account opening processes. Measure CMT team performance using CRM policies, develop dashboards and sales automation insights, and support forecasting and sales performance reporting. Own sales plans analysis and controls, ensure non-compliance triggers corrective actions, and translate market research into tactical recommendations to support revenue growth and customer satisfaction.

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Aramex
Aramex
1 day ago

CRM Leader (6th of October, EG)

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive commercial excellence by leading CRM and sales-operations initiatives that improve customer structure, data validity, and account opening processes. Measure CMT team performance using CRM policies, develop dashboards and sales automation insights, and support forecasting and sales performance reporting. Own sales plans analysis and controls, ensure non-compliance triggers corrective actions, and translate market research into tactical recommendations to support revenue growth and customer satisfaction.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Lead a portfolio of initiatives to improve adoption of CRM policies, best practices, capabilities, and tools for commercial excellence
  • •Evaluate team performance metrics and recommend improvements based on analytics
  • •Design and support dashboards and reporting to track team effectiveness, sales forecasting, and sales performance measures
  • •Oversee sales planning, controls, and monthly revenue-vs-target reporting to CMT and country manager
  • •Manage customer accounts and data by confirming account opening processes, updating customer data, and ensuring compliance

Key Requirements

  • •Bachelor’s degree in business administration or a related field
  • •3–5 years’ experience in Sales Management, Sales Operations, or Commercial Finance
  • •Advanced analytical skills to evaluate performance metrics and identify improvement opportunities
  • •Strong communication and interpersonal skills
  • •Ability to negotiate contracts and effectively sell Aramex services
Experience:3-5 years
Education:Bachelor's in business administration
Skills:CommunicationInterpersonal skillsNegotiationAnalytical skillsAccountability
Tech Stack:Salesforce.com

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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Glassdoor: 3.2
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