Lead Product Manager

SurveyMonkey
Bengaluru
Workplace: HybridFull timeFunction: Product ManagementSkills: ["Ownership","Evidence-based decision-making","Cross-functional collaboration","Data analysis","Prototyping"]

Own the end-to-end product strategy and execution for GetFeedback Digital, shaping how continuous customer feedback evolves across SurveyMonkey’s experience management portfolio. Diagnose retention and expansion, make evidence-based build/scale/stop decisions, and work hands-on with engineering and design to prototype and validate architecture trade-offs. Ground priorities in customer and usage data, and partner with enterprise customers through structured programs to iterate quickly and deliver measurable impact.

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FursaFursa
SurveyMonkey
SurveyMonkey
1 day ago

Lead Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own the end-to-end product strategy and execution for GetFeedback Digital, shaping how continuous customer feedback evolves across SurveyMonkey’s experience management portfolio. Diagnose retention and expansion, make evidence-based build/scale/stop decisions, and work hands-on with engineering and design to prototype and validate architecture trade-offs. Ground priorities in customer and usage data, and partner with enterprise customers through structured programs to iterate quickly and deliver measurable impact.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own product strategy for GetFeedback Digital: set direction, create and maintain a roadmap, and expand continuous feedback capabilities across the portfolio.
  • •Own the health of the existing product: diagnose retention and expansion patterns and decide what to fix, rebuild, or sunset based on evidence.
  • •Work hands-on with engineering and design to prototype quickly, review architecture trade-offs, and step into code when needed.
  • •Ground decisions in customer and usage data, using evidence to prioritize instead of opinion.
  • •Validate new capabilities with enterprise customers through structured pilots or programs and convert learnings into fast roadmap iteration.

Key Requirements

  • •12+ years of product management experience, including taking a 0-to-1 product from concept through launch with paying customers.
  • •Strong technical fluency and comfort using AI to build/prototype features and make architecture trade-offs with engineering.
  • •Experience shipping AI-powered product features in a live product (e.g., conversational flows, recommendation logic, or behavioral-signal detection).
  • •Experience with continuous feedback or experience-management programs where the hard part was driving organizational action on insights.
  • •Comfort working directly with data using SQL or equivalent to ground decisions in evidence, including interpreting statistical caveats.
Experience:B2BEnterpriseExperience managementCustomer feedbackAI-powered products
Skills:OwnershipEvidence-based decision-makingCross-functional collaborationData analysisPrototyping
Tech Stack:AISQL

Company Brief

SurveyMonkey
Provides an online survey platform and experience management tools that help organizations collect, analyze, and act on feedback from customers, employees, and markets through surveys, forms, and analytics.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 1999
Glassdoor
Glassdoor: 3.8
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