Fund Service Transfer Agency Manager

HSBC
Taipei
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Management skills","Problem solving","Client relationship building"]

Ensure accurate and timely Transfer Agency operations, including customer and regulatory report dispatch. Build and maintain positive client relationships while solving issues related to system and operational procedures. Drive improvements in service standards and operational efficiency through process escalation and support for system enhancements, coordinating with internal and external parties as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 month ago

Fund Service Transfer Agency Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Ensure accurate and timely Transfer Agency operations, including customer and regulatory report dispatch. Build and maintain positive client relationships while solving issues related to system and operational procedures. Drive improvements in service standards and operational efficiency through process escalation and support for system enhancements, coordinating with internal and external parties as needed.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Ensure effective and correct Transfer Agency operations and the accuracy/timely dispatch of customer and regulatory reports.
  • •Foster positive client relationships.
  • •Solve problems related to system or operation procedures to improve service and operational efficiency.
  • •Initiate system enhancement requirements and work with internal and external parties.
  • •Escalate process improvement and client issues in a timely manner.

Key Requirements

  • •Bachelor’s degree or above with a business-related major.
  • •Extensive knowledge and experience with SITES Transfer Agency operations and systems.
  • •Good command of English in writing and speaking.
  • •Good communication and management skills.
  • •GPAD covered.
Education:Bachelor's in business related
Skills:CommunicationManagement skillsProblem solvingClient relationship building
Licenses:信託業管理人員 (Trust Level 3)銀行內部控制與內部稽核測驗金融市場常識與職業道德
Languages:English
Tech Stack:SITES Transfer AgencyGPAD

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn