Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide remote customer support by handling inquiries through phone, email, and chat. Use research and problem-solving skills to find accurate solutions, stay current on products and services, and collaborate with supervisors to improve service quality. Participate in onboarding, training, and team meetings, then progress to independent case handling and more advanced responsibilities, including mentoring and leading training for peers.

Location: Los Angeles

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Engage with customers via phone, email, or chat to address questions and concerns.
•Use research skills to find solutions quickly and accurately.
•Assist with account management and help resolve customer inquiries.
•Stay informed about products and services to provide up-to-date assistance.
•Collaborate with team members and supervisors, including participating in training and team meetings.

Key Requirements

•High school diploma or equivalent; additional education or customer service experience is a plus.
•Excellent verbal and written communication skills.
•Strong problem-solving and research abilities.
•Ability to manage multiple inquiries efficiently and effectively.
•Proficiency with computers and familiarity with customer service software and tools.

Education:High School

Skills:CommunicationProblem-solvingResearchOrganizationAdaptability

Tech Stack:Customer service softwarePhoneEmailChat

Company Brief

Qureos

Website

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Qureos

4 days ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Los Angeles

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Engage with customers via phone, email, or chat to address questions and concerns.
•Use research skills to find solutions quickly and accurately.
•Assist with account management and help resolve customer inquiries.
•Stay informed about products and services to provide up-to-date assistance.
•Collaborate with team members and supervisors, including participating in training and team meetings.

Key Requirements

•High school diploma or equivalent; additional education or customer service experience is a plus.
•Excellent verbal and written communication skills.
•Strong problem-solving and research abilities.
•Ability to manage multiple inquiries efficiently and effectively.
•Proficiency with computers and familiarity with customer service software and tools.

Education:High School

Skills:CommunicationProblem-solvingResearchOrganizationAdaptability

Tech Stack:Customer service softwarePhoneEmailChat

Company Brief

Qureos

Website