Honeywell

1 month ago

Sr Customer Success Manager with German (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Senior Customer Success Manager for Honeywell Cyber Security in Bucharest, serving as the primary contact for German-speaking customers. You’ll collaborate with Cyber Support, R&D, Product, and Sales to ensure successful deployments, drive renewals, upsell opportunities, and advocacy for customer needs in a hybrid 3-2 work model.

Location: Bucharest

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Act as the primary point of contact for customer inquiries and issues.
•Work closely with the support team to successfully complete all products deployment.
•Build and maintain strong relationships with key stakeholders and decision-makers through regular check-ins to understand needs and satisfaction levels.
•Escalate complex technical issues to appropriate internal teams and resolve customer issues promptly.
•Advocate for customer needs within the company to influence product development and improvements.

Pay and Benefits

Perks:Meal VouchersHealth InsurancePaid LeaveLife InsurancePensionTrainingEmployee Networks

Key Requirements

•3-5 years of experience as a Customer Success Manager / Account Manager
•Professional English and German language skills
•Experience guiding customers through onboarding, deployment, management and renewal lifecycle
•Practical experience in cybersecurity, especially network security and OT/ICS/SCADA related challenges
•Basic networking knowledge and ability to communicate with technical and non-technical stakeholders

Experience:3-5 yearsCybersecurityIndustrial cybersecurity

Skills:CommunicationProblem-solvingRelationship buildingProject managementAnalytical thinking

Languages:EnglishGerman

Tech Stack:CybersecurityNetworkingICS/SCADA

Company Brief

Honeywell

Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Honeywell

1 month ago

Sr Customer Success Manager with German (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Bucharest

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Act as the primary point of contact for customer inquiries and issues.
•Work closely with the support team to successfully complete all products deployment.
•Build and maintain strong relationships with key stakeholders and decision-makers through regular check-ins to understand needs and satisfaction levels.
•Escalate complex technical issues to appropriate internal teams and resolve customer issues promptly.
•Advocate for customer needs within the company to influence product development and improvements.

Pay and Benefits

Perks:Meal VouchersHealth InsurancePaid LeaveLife InsurancePensionTrainingEmployee Networks

Key Requirements

•3-5 years of experience as a Customer Success Manager / Account Manager
•Professional English and German language skills
•Experience guiding customers through onboarding, deployment, management and renewal lifecycle
•Practical experience in cybersecurity, especially network security and OT/ICS/SCADA related challenges
•Basic networking knowledge and ability to communicate with technical and non-technical stakeholders

Experience:3-5 yearsCybersecurityIndustrial cybersecurity

Skills:CommunicationProblem-solvingRelationship buildingProject managementAnalytical thinking

Languages:EnglishGerman

Tech Stack:CybersecurityNetworkingICS/SCADA

Company Brief

Honeywell

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor