Customer Experience Banker - Paragould

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping them achieve their financial goals by understanding needs, recommending deposit and other banking products, and accurately processing transactions. Grow and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and partner referrals. Educate customers and refer them to other areas of the bank while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Customer Experience Banker - Paragould

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping them achieve their financial goals by understanding needs, recommending deposit and other banking products, and accurately processing transactions. Grow and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and partner referrals. Educate customers and refer them to other areas of the bank while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Ability to provide excellent customer service and resolve customer issues.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Knowledge and adherence to operational, security, risk and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn