ALSO

2 weeks ago

Engineering Technical Lead – Engineering Triage

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead engineering triage processes and operational tooling for issues across embedded firmware, companion mobile apps, cloud services, and connected vehicle systems. Own the technical intake, prioritization, investigation, and routing of engineering problems from customer support and product development. Drive cross-functional root-cause analysis, improve observability (logs, telemetry, crash reporting), set severity/escalation frameworks, and support release readiness while mentoring engineers.

Location: Palo Alto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Lead the Engineering Triage function by establishing technical processes, operational workflows, and best practices for managing issues across firmware, mobile apps, cloud services, and connected systems.
•Own the technical intake, prioritization, investigation, and assignment of engineering issues from customer support, field operations, and product development.
•Drive cross-functional root cause analysis across embedded firmware, mobile apps, cloud infrastructure, backend services, APIs, connectivity, and hardware/software interactions.
•Conduct periodic engineering triage reviews to coordinate investigations, identify dependencies, remove blockers, and drive issues through closure.
•Develop and maintain engineering dashboards/metrics, improve observability (logging, telemetry, crash reporting, remote debugging), define severity/escalation frameworks, and support release readiness (go/no-go).

Pay and Benefits

Salary: USD 170,000 - 210,000 annually

Perks:Health InsuranceDentalVisionFsaHsa401kFlexible Time

Key Requirements

•Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field.
•8+ years of experience developing and/or validating embedded software, mobile applications, and cloud services with systems engineering, software quality, and engineering operations.
•Experience leading cross-functional engineering investigations across embedded firmware, mobile apps, cloud platforms, and connected devices.
•Strong understanding of embedded and distributed architectures (MCU/ECU/microcontrollers), RTOS and Linux-based systems, OTA firmware updates, and hardware/software interfaces.
•Working knowledge of connected-product technologies (Bluetooth/BLE, Wi‑Fi, Cellular, GNSS, MQTT, REST APIs) and engineering lifecycle tools such as Jira, Confluence, GitHub, or GitLab.

Experience:8+ yearsAutomotiveEmbedded systemsConnected devicesCloud servicesMobile applicationsEngineering operations

Education:

Skills:Technical leadershipCross-functional communicationAnalytical thinkingDebuggingOrganizational skillsIncident managementMentoring

Tech Stack:C/C++PythonJiraConfluenceGitHubGitLabCAN protocolsVectorNIDBCPower ManagementFault ManagementDTCsUDSTelemetryMCUECUMicrocontrollersRTOSLinux

Company Brief

ALSO

ALSO is an electric micromobility company spun out of Rivian that designs small, vertically integrated EVs (e-bikes and multi‑form-factor small vehicles) for consumers and commercial partners, focusing on efficiency, affordability, and integrated connectivity.

Industry: Electric Vehicles

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Headquarters: Palo Alto, United States

Founded: 2025

Website LinkedIn

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ALSO

2 weeks ago

Engineering Technical Lead – Engineering Triage

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Palo Alto

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Lead the Engineering Triage function by establishing technical processes, operational workflows, and best practices for managing issues across firmware, mobile apps, cloud services, and connected systems.
•Own the technical intake, prioritization, investigation, and assignment of engineering issues from customer support, field operations, and product development.
•Drive cross-functional root cause analysis across embedded firmware, mobile apps, cloud infrastructure, backend services, APIs, connectivity, and hardware/software interactions.
•Conduct periodic engineering triage reviews to coordinate investigations, identify dependencies, remove blockers, and drive issues through closure.
•Develop and maintain engineering dashboards/metrics, improve observability (logging, telemetry, crash reporting, remote debugging), define severity/escalation frameworks, and support release readiness (go/no-go).

Pay and Benefits

Salary: USD 170,000 - 210,000 annually

Perks:Health InsuranceDentalVisionFsaHsa401kFlexible Time

Key Requirements

•Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field.
•8+ years of experience developing and/or validating embedded software, mobile applications, and cloud services with systems engineering, software quality, and engineering operations.
•Experience leading cross-functional engineering investigations across embedded firmware, mobile apps, cloud platforms, and connected devices.
•Strong understanding of embedded and distributed architectures (MCU/ECU/microcontrollers), RTOS and Linux-based systems, OTA firmware updates, and hardware/software interfaces.
•Working knowledge of connected-product technologies (Bluetooth/BLE, Wi‑Fi, Cellular, GNSS, MQTT, REST APIs) and engineering lifecycle tools such as Jira, Confluence, GitHub, or GitLab.

Experience:8+ yearsAutomotiveEmbedded systemsConnected devicesCloud servicesMobile applicationsEngineering operations

Education:

Skills:Technical leadershipCross-functional communicationAnalytical thinkingDebuggingOrganizational skillsIncident managementMentoring

Tech Stack:C/C++PythonJiraConfluenceGitHubGitLabCAN protocolsVectorNIDBCPower ManagementFault ManagementDTCsUDSTelemetryMCUECUMicrocontrollersRTOSLinux

Company Brief

ALSO

Industry: Electric Vehicles

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Headquarters: Palo Alto, United States

Founded: 2025

Website LinkedIn