Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service orientation","Computer literacy","Numerical literacy"]

Manage patient appointments by handling scheduling and registration efficiently, ensuring smooth patient flow. Oversee medical insurance processing and related administrative tasks, and take ownership of billing and cash-up activities. Provide a consistently high standard of patient service that meets customer service expectations, while applying hospital policies and emergency codes. Work within hospital information systems and CRM tools to support accurate, timely patient experiences.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Patient Administrator - Emirati (Mediclinic Parkview Hospital, Dubai, AE, 505004)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage patient appointments by handling scheduling and registration efficiently, ensuring smooth patient flow. Oversee medical insurance processing and related administrative tasks, and take ownership of billing and cash-up activities. Provide a consistently high standard of patient service that meets customer service expectations, while applying hospital policies and emergency codes. Work within hospital information systems and CRM tools to support accurate, timely patient experiences.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Efficiently manage patient appointment scheduling and registration.
  • •Process medical insurance and related tasks accurately.
  • •Manage billing and cash-up processes.
  • •Meet customer service expectations by improving patient service quality.
  • •Apply company policies and emergency codes while using hospital systems.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2-3 years’ experience in a customer services role, preferably in healthcare.
  • •Prefer tertiary diploma or bachelor’s degree, ideally in medical science or finance/accounting.
  • •Experience in a Contact Centre or Healthcare environment is desired.
  • •Proficiency in MS Office, CRM software, and hospital information systems, with knowledge of medical insurance terminology and processes.
Experience:2-3 yearsHealthcareCustomer serviceContact centre
Education:High School
Skills:Customer service orientationComputer literacyNumerical literacy
Tech Stack:MS OfficeCRMHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor