Full Time Branch Ambassador - Coppell

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Empathy","Hospitality","Communication","Attention to detail","Adaptability"]

Serve as the face of a Capital One community banking hub, delivering high-accuracy cash transaction processing with a compliance-first mindset. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to connect them with the right digital tools and banking solutions. Maintain a warm, hospitality-driven presence while balancing efficiency in a high-volume environment.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Full Time Branch Ambassador - Coppell

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the face of a Capital One community banking hub, delivering high-accuracy cash transaction processing with a compliance-first mindset. Educate customers on mobile banking, remote deposit capture, and contactless payments, and listen to uncover personal or business goals to connect them with the right digital tools and banking solutions. Maintain a warm, hospitality-driven presence while balancing efficiency in a high-volume environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, negotiable instrument processing) with 100% accuracy.
  • •Ensure compliance with security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on using mobile banking, remote deposit capture, and contactless payments.
  • •Listen to customer needs and match them with appropriate digital tools or banking solutions.
  • •Support surrounding branches as needed within a 50 mile radius and work flexible schedules including weekends.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVisionPaid LeaveEducation Assistance401kLife InsuranceDisability InsurancePaid ParentalChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Applicants must be able to attend all required training sessions.
  • •Lifting up to 25 pounds and ability to stand/move for extended periods.
Experience:1+ yearsRetailCustomer serviceCash handling
Education:High School
Skills:EmpathyHospitalityCommunicationAttention to detailAdaptability
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn