Junior Business Analyst – Fleet Operations (Spain)

Delivery Hero
Barcelona
Workplace: RemoteFull timeFunction: Business OperationsExperience: 2+ yearsSkills: ["Negotiation","Analytical thinking","Cross-functional collaboration","Ownership","Proactivity"]

Own relationships with 3PL providers and help them scale by using fleet KPI insights to remove bottlenecks and improve partner profitability. Onboard partners to adopt Glovo tools, features, and processes, and ensure strong contract execution through SLAs and renegotiations. Collaborate cross-functionally with Billing, Pricing, Legal, and Ops to resolve issues quickly and turn marketplace insights into local experiments.

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FursaFursa
Delivery Hero
Delivery Hero
4 hours ago

Junior Business Analyst – Fleet Operations (Spain)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own relationships with 3PL providers and help them scale by using fleet KPI insights to remove bottlenecks and improve partner profitability. Onboard partners to adopt Glovo tools, features, and processes, and ensure strong contract execution through SLAs and renegotiations. Collaborate cross-functionally with Billing, Pricing, Legal, and Ops to resolve issues quickly and turn marketplace insights into local experiments.
Location: Barcelona
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Act as the main business partner for 3PL providers, running regular reviews to align their growth with Glovo objectives.
  • •Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability.
  • •Onboard and pitch new Glovo tech, features, and processes to optimize partners’ daily operations.
  • •Ensure contract execution by leading commercial renegotiations and guaranteeing SLA and service-level quality.
  • •Unblock complex issues cross-functionally with Billing, Pricing, Legal, and Ops; turn insights into local initiatives and experiments with Strategy & Data.

Key Requirements

  • •2 years of experience in Account Management, Operations, or Consulting (ideally in delivery, e-commerce, or logistics).
  • •Strong commercial and negotiation skills to handle tough conversations with business owners.
  • •Analytical mindset with comfort working with data and tracking KPIs to optimize margins and growth.
  • •Proactive, ownership-driven approach with comfort navigating structural changes and ambiguity.
  • •Familiarity with digital tools and dashboard platforms (e.g., Google Sheets, Looker).
Experience:2+ yearsLogisticsDeliveryE-commerce
Skills:NegotiationAnalytical thinkingCross-functional collaborationOwnershipProactivity
Languages:SpanishEnglish
Tech Stack:Google SheetsLooker

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor