AVP - MIDDLE OFFICE SCOTLAND - MNL (Quezon, National Capital Region (NCR), PH, 1101)

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Presentation","Communication","Analytical","Planning","Organizational skills","Stakeholder management","Collaboration","Change execution","Interpersonal skills","Relationship building","Multi-cultural collaboration"]

Lead and manage the HSSO Middle Office team and processes in Manila, driving service quality, meeting service level requirements, and owning continuous process improvement. Accountable for financial planning to achieve team cost targets, support transformation and growth, and manage transformation complexity across jurisdictions. Standardize activities and deliver consistent service across teams while engaging stakeholders and enabling new hire competency growth for multiple securities products.

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FursaFursa
HSBC
HSBC
20 hours ago

AVP - MIDDLE OFFICE SCOTLAND - MNL (Quezon, National Capital Region (NCR), PH, 1101)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead and manage the HSSO Middle Office team and processes in Manila, driving service quality, meeting service level requirements, and owning continuous process improvement. Accountable for financial planning to achieve team cost targets, support transformation and growth, and manage transformation complexity across jurisdictions. Standardize activities and deliver consistent service across teams while engaging stakeholders and enabling new hire competency growth for multiple securities products.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage the HSSO Middle Office team and process in Manila, Philippines.
  • •Accountable for financial planning to achieve cost targets set for the team.
  • •Promote relentless focus on service quality and manage operational processes to meet or exceed service level requirements.
  • •Drive continuous process improvement and support migration of new functions from onshore business partners.
  • •Manage annual transformation across HSSOs to support growth, re-balancing complexity/volume/criticality and ensuring standardization across jurisdiction-centric teams.

Key Requirements

  • •Business management capability is essential.
  • •Extensive working experience in the securities industry, including knowledge of clients and products across securities services.
  • •Experience in a management position with exposure to business partners across multiple geographical locations.
  • •Strong analytical, planning, and organizational skills with high attention to detail.
  • •Demonstrated ability to execute and deliver change in an operational context, with leadership skills to direct and motivate a large team.
Experience:Securities industryFinancial servicesGlobal marketsSecurities services
Education:
Skills:LeadershipPresentationCommunicationAnalyticalPlanningOrganizational skillsStakeholder managementCollaborationChange executionInterpersonal skillsRelationship buildingMulti-cultural collaboration
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn