Box

1 month ago

SMB Sales Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Featuring a hybrid, office-based role in Austin, this Solutions Engineering position focuses on diagnosing customer needs, delivering technical demos, and shaping enterprise-grade solutions that bridge sales and product. You’ll lead technical discussions, demonstrate Box capabilities (AI, APIs, governance), and act as the customer voice to product teams, enabling new revenue in the SMB segment.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Research, explore and identify customer business problems; think like a builder and iterate to refine experiences
•Collaborate daily with the SMB Sales Team to drive new revenue
•Lead technical discussions and product presentations to executives and IT staff
•Lead demos across the Box suite of offerings (Box AI, Box Web, Mobile, Relay, Governance, Platform and API-based apps)
•Be the voice of the customer by interfacing with the product team based on customer feature requests

Pay and Benefits

Salary: USD 121,500 - 152,000 annually

Equity and Bonus:Equity

Key Requirements

•4 year degree or equivalent work experience
•3+ years of relevant sales, technical, or customer facing experience, ideally within a SaaS and/or ECM environment
•You’re AI-curious and technically fluent; comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
•Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
•Experience leading strategic and complex customer engagements; Consistent over-achievement in past experiences

Experience:3+ yearsSaaSECMAIBox platform

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadershipPresentationTechnical communication

Languages:English

Tech Stack:LLMsEmbeddingsAutomationAPIsWebMobileBoxAICloud

Company Brief

Box

Provides cloud content management, file sharing, and collaboration services for businesses, enabling secure content storage, workflow automation, and integrations with enterprise apps to manage and share files across organizations.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Redwood City, United States

Founded: 2005

Website LinkedIn

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