Client Care Representative | Clinical Administration - PT - Tewantin

Sonova
Australia
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceSkills: ["Communication","Active listening","Organizational skills","Time management","Teamwork"]

Provide exceptional client care at a hearing clinic, welcoming clients, managing their experience, and scheduling/confirming appointments. Support clinicians with clinic administration, help run day-to-day operations (including opening/closing), manage the clinic phone line and shared inbox, and handle accurate billing and payments. Learn and competently use required software and applications, with full training and ongoing support provided.

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FursaFursa
Sonova
Sonova
1 month ago

Client Care Representative | Clinical Administration - PT - Tewantin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide exceptional client care at a hearing clinic, welcoming clients, managing their experience, and scheduling/confirming appointments. Support clinicians with clinic administration, help run day-to-day operations (including opening/closing), manage the clinic phone line and shared inbox, and handle accurate billing and payments. Learn and competently use required software and applications, with full training and ongoing support provided.
Location: Australia
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Welcome clients and manage their experience for optimal outcomes
  • •Schedule and confirm client appointments
  • •Provide administrative support to clinicians (audiologists/audiometrists)
  • •Manage day-to-day clinic operations, including opening and closing procedures
  • •Handle the clinic phone line and shared email inbox, plus billing and payment processing

Pay and Benefits

Perks:Salary PackagingUniform AllowancePaid ParentalPaid BirthdayEmployee Discounts

Key Requirements

  • •Prior experience in face-to-face customer service and/or administration
  • •A passion for delivering an amazing client experience
  • •Great communication and active listening skills
  • •Excellent organisational and time management skills
  • •Intermediate computer skills
Skills:CommunicationActive listeningOrganizational skillsTime managementTeamwork

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website