Department Manager

Gymshark
London
Workplace: OnsiteFull timeGBP 38,500+Function: OtherSkills: ["Leadership","Communication","Problem-solving","Time management","Conflict resolution"]

Lead daily operations as a Department Manager in a Gymshark retail store, driving exceptional in-store customer experience. Coach and motivate your operational team, monitor KPIs to improve productivity, efficiency, and stock availability, and ensure strong store standards through audits and floor walks. Manage safety compliance, support planning and readiness for key trading periods, and handle people conversations and investigations with professionalism.

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FursaFursa
Gymshark
Gymshark
1 day ago

Department Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead daily operations as a Department Manager in a Gymshark retail store, driving exceptional in-store customer experience. Coach and motivate your operational team, monitor KPIs to improve productivity, efficiency, and stock availability, and ensure strong store standards through audits and floor walks. Manage safety compliance, support planning and readiness for key trading periods, and handle people conversations and investigations with professionalism.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Seniority: Manager level

Key Responsibilities

  • •Coach, motivate, and develop a high-performing operational team through feedback, training, and performance management.
  • •Monitor operational KPIs and identify opportunities to improve productivity, efficiency, and stock availability.
  • •Support department planning and forecasting stock requirements to ensure operational readiness for key trading periods, launches, and promotions.
  • •Drive health & safety compliance, including safety checks, risk management, and investigations while maintaining a safe working environment.
  • •Lead operational floor walks and audits to ensure standards and compliance, and deliver clear daily communication to the team.

Pay and Benefits

Salary: GBP 38,500
Perks:Health InsurancePaid LeavePensionDentalLife AssuranceGym MembershipEmployee Discount

Key Requirements

  • •Retail management experience leading a team on the shop floor in a fast-paced environment.
  • •Ability to inspire, motivate, and lead a diverse team to deliver excellent customer experiences and hit store goals.
  • •Strong communication skills to interact with staff, customers, and senior management effectively.
  • •Experience monitoring and analyzing KPIs and performance metrics to drive improvement.
  • •Knowledge of sales strategies, promotions, and health & safety requirements, with the ability to resolve customer and team conflicts professionally.
Skills:LeadershipCommunicationProblem-solvingTime managementConflict resolution
Languages:English

Company Brief

Gymshark
Designs and sells performance-driven fitness apparel, accessories, and lifestyle products direct-to-consumer worldwide, built around a strong social media and community-driven brand presence.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Solihull, United Kingdom
Founded: 2012
WebsiteLinkedIn