Compliance Customer Success Manager

dili
New York
Workplace: RemoteFull timeUSD 100,000 - 130,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Organization","Multitasking","Detail-oriented","Time management"]

Role focused on managing onboarding and ongoing usage of an AI-powered prevailing wage platform for construction and energy sectors. You’ll act as the primary client contact, coordinate payroll documentation for audits, track compliance via the platform, identify risks, and provide feedback to improve the product. Opportunity to grow into leadership as the company scales in a startup environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
dili
dili
11 months ago

Compliance Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Role focused on managing onboarding and ongoing usage of an AI-powered prevailing wage platform for construction and energy sectors. You’ll act as the primary client contact, coordinate payroll documentation for audits, track compliance via the platform, identify risks, and provide feedback to improve the product. Opportunity to grow into leadership as the company scales in a startup environment.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Serve as the primary client contact, clearly communicating compliance processes and requirements.
  • •Manage key activities, including coordinating payroll documentation collection from subcontractors to ensure successful audits.
  • •Utilize our AI-driven platform to track compliance documentation, monitor client progress, and generate accurate reports for internal and external stakeholders.
  • •Identify potential compliance risks proactively and collaborate with our internal team to address them effectively.
  • •Provide thoughtful feedback to enhance platform functionality and user experience.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually
Equity and Bonus:Equity
Perks:EquityRemote Work

Key Requirements

  • •2+ years of experience in detail-oriented, client-facing roles.
  • •Strong organizational, communication, and multitasking skills.
  • •An adaptable learner comfortable quickly mastering new software tools.
  • •Highly dependable and capable of independently managing multiple projects.
  • •Familiarity with the Davis-Bacon Act (prevailing wage) (Nice to Have)
Experience:2+ yearsConstructionLabor compliancePrevailing wage
Skills:CommunicationOrganizationMultitaskingDetail-orientedTime management
Tech Stack:AI-powered platformPayroll documentationCompliance tracking

Eligibility

Visa:US citizen/visa only
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

dili
Provides an AI-powered platform to extract, analyze, and manage information from legal documents and contracts, automating due diligence, contract review, and document intelligence workflows for legal and business teams.
Industry: LegalTech
Website