Customer Experience Banker - Shreveport Fern Ave

Huntington Bancshares
Louisiana
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Sales","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by understanding their goals, recommending deposit and banking products, and resolving issues. Use a disciplined sales process including follow-up, outbound calling, and referrals to grow relationships. Ensure accurate transaction processing while adhering to operational, security, risk, and regulatory policies. Balance daily and deliver exemplary customer service in a branch environment.

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Huntington Bancshares
Huntington Bancshares
2 months ago

Customer Experience Banker - Shreveport Fern Ave

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by understanding their goals, recommending deposit and banking products, and resolving issues. Use a disciplined sales process including follow-up, outbound calling, and referrals to grow relationships. Ensure accurate transaction processing while adhering to operational, security, risk, and regulatory policies. Balance daily and deliver exemplary customer service in a branch environment.
Location: Louisiana
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and services.
  • •Identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; process transactions accurately, efficiently, and balance daily.

Key Requirements

  • •High school diploma or GED with minimum 1 year customer service or military service, in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrated sales, customer service, relationship management, communication, and presentation acumen.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship managementCommunicationSalesProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn