Internship: Customer Support Engineer Intern

Philips
Spain
Workplace: HybridPart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Team working","Customer communication","Problem-solving"]

Work with Philips and customer-managed environments to handle incidents involving server software solutions. Consult customers on technical IT topics, help connect high-resolution tissue scanners to IT backends, and support standardized server and storage platforms. Resolve issues and implement clever workarounds, maintain best practices and documentation, and provide technical ownership during implementation to ensure successful delivery and installation, while working closely in project teams.

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FursaFursa
Philips
Philips
1 month ago

Internship: Customer Support Engineer Intern

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Work with Philips and customer-managed environments to handle incidents involving server software solutions. Consult customers on technical IT topics, help connect high-resolution tissue scanners to IT backends, and support standardized server and storage platforms. Resolve issues and implement clever workarounds, maintain best practices and documentation, and provide technical ownership during implementation to ensure successful delivery and installation, while working closely in project teams.
Location: Spain
Workplace: Hybrid
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Handle incidents related to server software solutions in Philips and customer-managed environments.
  • •Consult customers on technical IT topics and questions during implementation.
  • •Connect high-resolution tissue scanners to the IT backends you set up and maintain, working with scanner engineers.
  • •Work with server and storage hardware on Philips managed standardized platforms, resolving incidents and workarounds.
  • •Develop and maintain implementation best practices, document procedures/standards/configuration settings, and provide technical ownership to ensure successful delivery and installation.

Key Requirements

  • •High School Diploma plus active student status/enrollment at a university, college, or vocational education program.
  • •No prior experience required.
  • •Fluent Spanish and good English skills (written and oral).
  • •Ability to work on customer implementation and installation support as part of project teams.
  • •Strong skills in Excel and data analytics.
Education:High School
Skills:Team workingCustomer communicationProblem-solving
Languages:SpanishEnglishItalianFrench
Tech Stack:Excel

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn