Field Service Professional - New Bern, NC (New Bern, NC, Virtual, 28560)

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer rapport","Integrity","Sales mindset","Safety focus","Coachable"]

Install, service, and troubleshoot Vivint smart home technology while delivering consultative sales during on-site customer visits. You’ll become a trusted smart home expert by evaluating homes, recommending equipment and service upgrades, and educating homeowners on system use. The role combines technical hands-on work with customer rapport, supported by virtual and on-the-job training, coaching, and safety-focused field practices.

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NRG Energy
NRG Energy
1 month ago

Field Service Professional - New Bern, NC (New Bern, NC, Virtual, 28560)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot Vivint smart home technology while delivering consultative sales during on-site customer visits. You’ll become a trusted smart home expert by evaluating homes, recommending equipment and service upgrades, and educating homeowners on system use. The role combines technical hands-on work with customer rapport, supported by virtual and on-the-job training, coaching, and safety-focused field practices.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Conduct consultative sales by evaluating customer homes and recommending equipment upgrades or service enhancements on-site.
  • •Educate homeowners on how to use their new smart home systems to protect their families.
  • •Represent Vivint with a strong customer-first approach and build rapport with diverse customers.
  • •Maintain safety by performing a safety analysis of every home to ensure a safe workplace for technicians and customers.

Pay and Benefits

Schedule:4-Day Week
Perks:Paid HolidaysPaid Leave401kEquityVehicleGas CardPaid TrainingOn-site ToolsPaid LicensingIncentive Trip

Key Requirements

  • •A valid driver’s license and a good driving record.
  • •Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
  • •Experience in retail, B2C sales, insurance, or service-based sales (sales mindset).
  • •Ability to act with integrity while building rapport with diverse customers (customer-first attitude).
  • •Comfort with field work such as lifting up to 45 lbs and climbing ladders up to 14 feet, including confined spaces like attics.
Skills:Customer rapportIntegritySales mindsetSafety focusCoachable
Licenses:Driver’s license
Tech Stack:Smart home technologySecurity camerasSmart locksHome automation systemsCable/satellite installCell phoneTabletCompany-approved ladders

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn