Team Manager, SRE

Pythian
Poland, Portugal, Romania, Spain
Workplace: RemoteFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Leadership","Mentoring","Communication","Crisis management","Resilience"]

Lead and mentor a team of Site Reliability Engineers to ensure technical excellence, incident resolution, and professional growth. Drive operational excellence by optimizing workload, automating toil, and meeting SLA targets for enterprise clients. Serve as escalation and severity-1 point of contact with 24/7 management on-call support. Act as a strategic advisor to key clients, tailoring SRE/DevOps services to improve reliability and scalability, while fostering continuous improvement and psychological safety.

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Pythian
Pythian
13 hours ago

Team Manager, SRE

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead and mentor a team of Site Reliability Engineers to ensure technical excellence, incident resolution, and professional growth. Drive operational excellence by optimizing workload, automating toil, and meeting SLA targets for enterprise clients. Serve as escalation and severity-1 point of contact with 24/7 management on-call support. Act as a strategic advisor to key clients, tailoring SRE/DevOps services to improve reliability and scalability, while fostering continuous improvement and psychological safety.
Location: Poland, Portugal, Romania, Spain
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor an SRE team to ensure technical excellence, timely incident resolution, and professional growth.
  • •Optimize service delivery and operational excellence by distributing workload, automating toil, and exceeding SLA targets.
  • •Act as primary point of contact for critical escalations and severity-1 incidents, providing technical guidance and direction.
  • •Provide 24/7 management on-call support, run performance reviews, and conduct knowledge-sharing sessions.
  • •Work with leadership on performance metrics, process adherence, resource planning, and set team goals and objectives.

Pay and Benefits

Perks:Remote WorkLearning BudgetWellness StipendPaid Leave

Key Requirements

  • •At least 3 years of experience leading and managing technical teams, specifically guiding senior-level SRE and DevOps engineers.
  • •Proven experience managing complex, high-stakes enterprise client relationships and interfacing with senior stakeholders.
  • •Exceptional verbal and written communication skills to translate technical challenges and strategic goals between C-level executives and engineering teams.
  • •Demonstrated resilience and crisis management skills for technical, operational, and client-facing escalations.
  • •Proven SRE/DevOps experience with CI/CD orchestration, release management, deployment automation, scalability, toil reduction, and system reliability, including Terraform and Google Cloud Platform (GCP).
Experience:SREDevOpsEnterprise clientsCI/CD
Skills:LeadershipMentoringCommunicationCrisis managementResilience
Tech Stack:Google Cloud PlatformGCPInfrastructure as CodeIaCTerraformMicroservicesContainerizationKubernetesDockerCI/CDJenkinsGitLab CIGitHub ActionsPKIService meshLinuxAWSDevOps

Company Brief

Pythian
Provides data, cloud, and managed services to help organizations migrate, operate, and optimize analytics, databases, and cloud infrastructure across hybrid and multi-cloud environments.
Industry: Consulting
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Ottawa, Canada
Founded: 1997
WebsiteLinkedIn