Customer Engineer III-DDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Mentoring","Customer coordination"]

Serve as a direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, performing preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with Senior Field Service Engineers and customers, communicate to ensure smooth operations, and train/mentor junior Customer Engineers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
2 days ago

Customer Engineer III-DDP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a direct liaison with customers to install, maintain, and upgrade semiconductor and display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, performing preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with Senior Field Service Engineers and customers, communicate to ensure smooth operations, and train/mentor junior Customer Engineers.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from Senior Field Service Engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Collaborate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, and requirements.
  • •Train and mentor junior Field Service Engineers and coordinate direct customer communication.
Travel: Medium travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint; effective written and verbal communication skills.
Experience:4-7 yearsSemiconductor industryEquipment supportField service
Education:Associate's
Skills:CommunicationTroubleshootingMentoringCustomer coordination
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersDigital analyticsPneumaticsHydraulicsVacuumPlasmaHydraulic systemsGas systems

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor