Customer Engineer - C1

Applied Materials
Hangzhou
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Troubleshooting","Technical problem-solving","Ability to learn"]

Serve as a direct liaison with customers by installing, maintaining, and upgrading semiconductor equipment. Troubleshoot using digital analytics and basic diagnostic techniques, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems with training provided. Collaborate with senior customer engineers, coordinate with customers to ensure smooth operations, and complete additional assigned duties while working onsite in Hangzhou.

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Applied Materials
Applied Materials
1 week ago

Customer Engineer - C1

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a direct liaison with customers by installing, maintaining, and upgrading semiconductor equipment. Troubleshoot using digital analytics and basic diagnostic techniques, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems with training provided. Collaborate with senior customer engineers, coordinate with customers to ensure smooth operations, and complete additional assigned duties while working onsite in Hangzhou.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers in installing, maintaining, and upgrading customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Fulfill additional duties as assigned.
Travel: Medium travel

Pay and Benefits

Perks:Travel AllowanceEmployee Assistance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude and willingness to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint; valid driver’s license and ability to obtain a passport if travel is required.
Education:Associate's
Skills:CommunicationTroubleshootingTechnical problem-solvingAbility to learn
Licenses:Valid driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersElectrical schematicsMechanical schematics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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