Engineer II Technical Support Sales Order Management

Emerson
Philippines
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2-3 yearsEducation: bachelorsSkills: ["Customer service","Attention to detail","Problem-solving","Communication","Leadership"]

Process and manage technical and commercial sales orders for Pressure Management Asia Pacific, ensuring compliance with the Pressure Management-AP booking policy. You’ll review incoming orders, validate product services and documentation, confirm pricing and commissions, and perform ITC screening/approval coordination as needed. Act as an interface between sales offices, representatives, and factories to raise and process purchase orders to factories via Oracle and other tools, supporting efficient operations and growth.

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Emerson
Emerson
1 day ago

Engineer II Technical Support Sales Order Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Process and manage technical and commercial sales orders for Pressure Management Asia Pacific, ensuring compliance with the Pressure Management-AP booking policy. You’ll review incoming orders, validate product services and documentation, confirm pricing and commissions, and perform ITC screening/approval coordination as needed. Act as an interface between sales offices, representatives, and factories to raise and process purchase orders to factories via Oracle and other tools, supporting efficient operations and growth.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Receive and process customer orders and related supporting documents.
  • •Review incoming orders for technical and commercial compliance per the booking policy.
  • •Verify required product services and documents (tests, certificates, COO, etc.) are available and applicable.
  • •Validate pricing and commissions for standard and special constructions/services per internal guidelines.
  • •Conduct ITC screening for each order and coordinate approvals, and raise/process purchase orders to factories via Oracle and other tools if required.

Pay and Benefits

Perks:Health InsuranceEmployee AssistancePaid ParentalPaid Leave

Key Requirements

  • •Bachelor's degree in Engineering.
  • •At least 2 to 3 years of experience in order management, data entry, or data administration support.
  • •Familiarity with order entry or purchase order processing.
  • •Proficiency in Microsoft Office applications.
  • •Strong attention to detail with the ability to process orders accurately and timely.
Experience:2-3 years
Education:Bachelor's in Engineering
Skills:Customer serviceAttention to detailProblem-solvingCommunicationLeadership
Tech Stack:OracleMicrosoft Office

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn